I placed an order for a few samples for cardstock to be used as part of my wedding invitations. I knew I needed a rose gold but that is such a broad color so I needed to see the colors before I ordered. I got my samples within a couple days and I actually had a couple extra colors thrown in that were similar to what I ordered which was amazing. I decided on a color, placed my order and, again, had my order within a couple days. In the box, I had a card, with my name hand written, thanking me for my order. I'm not much of a crafter but I will continue to shop with this company for any of my paper needs!