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US Shipping Information

United States Shipping Options

Most orders ship the same day or the next day from our Midwest warehouse. We try to inform you via email if there will be more than a 1-2 day delay.  If your order contains any special services (cutting, scoring, drilling or corner rounding), please allow an extra 2-3 days for your order to ship. 

$5 Flat Rate Shipping 
  • Available on all orders over $49 shipped within the contiguous USA. (orders over $350 do not qualify for our $5 flat rate shipping, but they do qualify for our low cost shipping)
  • We are unable to offer a guaranteed delivery date with orders choosing $5 Flat Rate shipping.
  • Orders using this option will ship either USPS Priority Mail or UPS Ground. (We choose the best option based on shipping address and order size.)
Free Shipping
  • Orders over $149 and less than $350 are shipped via FREE UPS Ground if within the contiguous USA.
  • Orders over $149 shipping to Alaska, Hawaii, Puerto Rico, APO addresses, Guam and other US Territories can receive an alternative to our Free shipping option.Contact us for a 10% discount code.
  • Orders over $350 are offered a LOW COST Shipping option.

Please see our RETURN POLICY  concerning the return of items that received any of our discount shipping options.

US Postal Service
  • First Class Mail on orders weighing under 13 ounces.  Transit times are between 3-10 days.
  • Priority Mail with delivery confirmation can take anywhere from 3-7 days.  Please note that there is no guaranteed delivery time with Priority Mail.
  • Express Mail delivers to most addresses within 1-2 days.  If you need a guaranteed delivery date, we recommend using UPS NEXT DAY AIR Delivery.
  • Priority Mail is a good option for orders shipping outside the contiguous USA.
UPS Shipping
  • Ground, 3 Day Select, Second Day Air, Next Day Air Saver, and Next Day Air are all offered in the checkout process
  • Please note that UPS does not count Saturday, Sunday, or holidays in the transit time.
  • UPS delivery is not available to addresses with a PO Box.
  • UPS Services offer a guaranteed delivery date with the exception of extreme weather delays.
  • UPS Expedited service with a SATURDAY Delivery is available, please contact us for pricing.
  • You will be able to see UPS transit times in the shipping section of the Checkout process.


 
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MC, VISA, DISCOVER, and AMEX accepted


Feedback from our Customers:

January 30, 2014, Sherry from Ohio:  "I am so pleased to have found your website. I am making cards for our military through Operation Write Home and the low cost of your envelopes is a great help. "

January 28, 2014, Judy:  "Thank you.  You guys have amazing customer service--very responsive to your customers--and a great (easy to use) website. I spoke to someone at your office by phone, and she was so professional, nice, and informative. Wish I could mention her name because she is a great customer service person.  I will recommend your website to lots of people. Loving this terrific customer service experience. "

January 28, 2014, Sondra from Michigan:  "Thank you for being an AWESOME supplier! You have officially replaced the supplier I used to use for all my cardstock. :-) "

January 20, 2014, RuthAnne from Oregon:  "Thank you for sending your samples so promptly and for not charging shipping to send them. It helped me decide to use you instead of your competitor... Sometimes it is the little things that matter :)"

December 15, 2013, Tempest from Florida:  "Hi! Just wanted to tell you how pleased I am with my order. I'm so excited to have found y'all! I'll be a repeat customer for sure."

December 13, 2013, Rosalee from Delaware:  "THanK you, ThANK you , and Thank You!!!  Hummm...I could think of a few other ways to say "thank you"..... They were exactly what I wanted.  And, I do appreciate the speedy delivery!!."

December 12, 2013, Ken from Georgia:  "Got in the cardstock cut and it looks amazing! Thank you for your excellent service and please have a safe holiday/new year! Please pass this along to everyone there, especially the owners. I give you all 5 STARS!"

December 11, 2013, Lynn from Mississippi:  "I just wanted to thank you again for all of your help!  My order has arrived much quicker than I could have imagined and the DIY placecards look great!  I also really appreciate the extra few place cards in a different color that I can use to practice on!  My order was wonderfully packaged by Ruth with a handwritten note!"

November 21, 2013, Jeanne:  "Hi, Folks. I just spoke with Holly, who was super-helpful and patient - as everyone there always is.  I appreciate the way you always treat our tiny Christmas order as if it's an huge corporate sale, and it's a real pleasure to do business with you."

November 18, 2013, Grace from Conneticut:  "Thanks for the super quick shipping.  When I called to let you know that 2 of the items were incorrect, the customer service I receieved was outstanding.  Thanks for sending out the correct products so quickly.  You definitely made a positive impression on me and I will not only order from you again but also refer friends to your company.  God Bless."

November 14, 2013, Susan:  "Hello, I got my order and I am so pleased, your cardstock is just as beautiful as I had hoped it would be.   I am tempted to order more, but I need to control myself and use up what I have right now. Thanks so much"

November 6, 2013, Larina from Canada:  "just popping in to let you know that my order arrived today :) thank you so much for providing such excellent customer service and quality products, as well as always packaging orders so carefully … it is greatly appreciated!  and for also including the sample card stock which is a great help in seeing the products in person and trying them out for projects before committing to purchasing new items."

November 4, 2013, Diane from Missouri :  "Thank you so much for my recent order.  I LOVE the papers.  And thank you for more samples.  I am building quite a collection of "must haves."  I really appreciate your extra help with this order and the changes I needed to make at the last minute.  All my contacts were positive and everyone was so helpful.  You are quickly becoming my favorite paper source.  Thanks again for great customer service, speedy shipping and fabulous products."

October 31, 2013, Heather from Texas :  "This company has excellent customer service! I placed an order for some card stock, for a color that isn't available by mistake, and received a call from Ellen the next day letting me know why my order couldn't be completed. She was so helpful in working out the issue with me, sent me samples so I could decide what would work best for my project, and I just can't say enough nice things about my experience. Highly recommended to everyone!"

October 24, 2013, Sarah from Oregon :  "OK, so I liked your company when I placed my order, especially after Holly was so helpful. Then I read about how your company started and the charities you support. Now I love your company! I'm so glad I sent my dollars here rather than to a big box store. Thank you."

October 22, 2013, Karen :  "I received the Samples that I requested today and I was so shocked.  I had expected them to be small swatches of paper instead of a whole sheet.  I will be buying maybe 2 of the 3 and I will be sharing your website with all my card making friends.  Thank you so much for the samples... "

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